We are always available by phone or by email. Our knowledgeable and friendly staff are here to coach and support you through the whole process. Our experience is simple, straightforward, and stress free. Congrats to you, future loving parents!
View our process, and Experience Peace-of-Mind
Our medical personnel are on-hand to provide insight and support at every step in the process. In fact, you can expect a warm, informative welcome call shortly after enrollment. Once you enroll with us, your documentation and medical history will be carefully reviewed before sign-off. In the unlikely event that a medical issue would impact the collection of your child’s cord blood, we will personally address it with you immediately.
Once you’ve made the decision to invest in your family’s future with Genecord, you’ll receive our customized Welcome Kit just a few days later. You should keep it nearby in your hospital bag to be sure you don’t forget it on the big day.
Your big day
The hand-off of your Genecord Kit couldn’t be simpler – just give it to your doctor or midwife, and they’ll take care of the rest. The quick, painless collection of cord blood happens after the umbilical cord has been clamped and is completely harmless to both mother and child.
Once all the hard work is done and you’re holding your newborn in your arms, just give us a call and our courier will arrive to discreetly, quickly, and safely transport your package back to our lab for processing and storage.
After being safely shipped via biomedical transport to our renowned cord blood cryopreservation and tissue banking facility in Augusta, Georgia, you will receive an email confirmation letting you know that your baby’s cord blood is healthy and viable for storage, giving you peace of mind for your family’s future.
Every year on your child's birthday, we'll share an email update filled with all the latest cord blood-related scientific advances, keeping you and your family connected with every new advance that emerges, and the exciting developments to come.
It seems like a lifetime away now, but on your child's eighteenth birthday, they will receive full ownership of their Genecord Account. This puts the power of the future possible into their hands – not only for themselves, but their entire family. In our humble opinion, this is perhaps the greatest birthday gift they could receive.